These Terms of Service (“Terms”) govern access to and use of the NovaLite platform (the “Service”), a remote support, administration, and device-management solution provided by Zerdium (“we”, “us”, or “Operator”). By signing in or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
NovaLite is intended for legitimate remote assistance, IT administration, and authorized device management (similar in purpose to commercial remote-support tools). You must only connect to systems you own or are expressly authorized to manage.
The Service provides a secure web console and companion software (“Agent”) that enable authorized operators to view and manage enrolled devices, including remote desktop, file transfer, diagnostics, and related administrative features. Features available to you depend on your role and the permissions granted by the account administrator.
NovaLite is offered as a free service by Zerdium. Access to the platform is not sold by the Operator as a paid subscription for core use of this instance, unless we clearly announce otherwise. Free access may still be limited by capacity, security controls, or abuse policies.
Registration and access are controlled by an invite system. New users may join only with a valid invitation key or approval from an authorized account holder, as configured by the Operator.
You agree to use the Service only for lawful purposes and only on devices and networks for which you have valid authorization. You must not:
You are solely responsible for obtaining any consents, notices, or legal bases required in your jurisdiction before installing Agents or initiating remote sessions.
Operators may generate device packages (Agents) for enrollment. You may only deploy packages on systems you are authorized to manage. You must not reverse-engineer the Service except where such restriction is prohibited by law. Packaging and delivery options (including optional packaging components) are provided for operational convenience and do not change your obligations under these Terms.
The Service may be delivered through content delivery networks, reverse proxies, DNS, and security providers (for example, Cloudflare) for performance, TLS termination, and abuse protection. Your use may also depend on network conditions between the console, the Operator infrastructure, and enrolled devices. We are not responsible for outages or policies of third-party networks beyond our reasonable control.
How we process personal and operational data is described in our Privacy Policy. Session content (for example remote desktop streams) is processed to provide the features you request and is handled as described there.
We aim for reliable availability but do not guarantee uninterrupted or error-free operation. Maintenance, updates, DDoS mitigation, or upstream provider issues may temporarily affect access. Support channels, if offered, are provided on a reasonable-efforts basis.
The Service, branding, documentation, and software are provided under a proprietary license. All rights not expressly granted are reserved. You receive only a limited, revocable, non-exclusive right to use this hosted instance as configured for your account. You do not acquire ownership of the platform or related IP.
Portions of the product are based on software originally published on GitHub. This deployment and its modifications are governed by the proprietary Software License for this instance. For licensing details, source discussions, or commercial arrangements, contact @NagiOnTop on Telegram.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that remote sessions will meet specific latency, quality, or uptime targets.
To the maximum extent permitted by law, Zerdium and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunity, arising from use of or inability to use the Service, or from any private sale or gift of invites between users. Aggregate liability for claims relating to the Service shall not exceed the greater of (a) fees paid directly to us for the Service in the three (3) months preceding the claim (if any), or (b) one hundred euros (€100). Amounts paid between users for invites are not fees paid to Zerdium.
You will defend and indemnify Zerdium against claims arising from your misuse of the Service, unauthorized device access, violation of law, or breach of these Terms, except to the extent caused by our willful misconduct.
We may update these Terms from time to time. Material changes will be reflected by updating the effective date on this page. Continued use after changes constitutes acceptance of the revised Terms.
These Terms are governed by the laws applicable to the Operator’s place of establishment, without regard to conflict-of-law principles, unless mandatory consumer or local law provides otherwise. Courts of competent jurisdiction at that place shall have exclusive jurisdiction, subject to mandatory venues where required.
Operator: Zerdium
Product: NovaLite remote support & administration platform
Support: t.me/zerdiums
Urgent / legal / enforcement: For any urgent matter, law-enforcement (“feds”) inquiry, DCAM (or other authority) takedown, abuse report, or formal legal notice regarding this Service or its software, contact [email protected] immediately. Do not use general support channels for those matters.